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Level Best Remodeling

How it works

Our remodeling process, step by step.

The worst part of hiring a remodeler isn't the money. It's not knowing when anyone will show up, what's happening this week, or what the final number will actually be. Here is every step, including the parts that are your job.

Project drawings, a tape measure, and material samples laid out on a workbench.
  1. 0115 minutes

    Tell us about the project

    You tell us what you want to change, what town the house is in, and roughly what you're hoping to spend. We tell you right away whether it's the kind of work we do and whether your budget and your scope are in the same neighborhood. If they aren't, you'll hear that on the first call instead of after a wasted visit.

    Your part

    Have a rough budget range in mind, even a loose one. It's the fastest way to get a straight answer.

  2. 0260–90 minutes

    In-home consultation

    Tim comes out himself, measures, looks at what's behind the walls where he can, and talks through what's realistic. You'll get real numbers for the kind of project you're describing before he leaves — not a brochure, and not a same-day price that expires at dinner. If the job needs an architect or a structural engineer, he'll say so here rather than three weeks in.

    Your part

    Everyone who gets a vote on the project should be there. Decisions made twice cost twice.

  3. 032–6 weeks

    Design and selections

    We work through the layout options and get your selections settled — cabinets, tile, stone, fixtures, flooring, hardware. Anything you haven't chosen yet gets a named allowance, with a real dollar figure attached, so the total is still honest. For additions and structural work, this is where drawings and engineering happen.

    Your part

    Make the selections. This is the step where projects stall, and every week here is a week of schedule.

  4. 04About a week

    Written proposal

    You get a proposal that says what's included, what isn't, what each allowance covers, who pulls the permits, who does the licensed trades, the payment schedule, and the start and finish dates. It's yours to take to another contractor and compare line by line. Nobody here will call you about it twice.

    Your part

    Read it properly, and ask about anything that isn't clear before you sign it.

  5. 05Varies by project

    Build

    Before demo: dust containment sealed, floors and pathways protected, and a plan for which bathroom and which door are yours during the work. Each trade is run by a crew that does that trade for a living, and you get a weekly schedule update and a clean work area at the end of every day. Tim is in and out of the job while it runs, and he is the person you call. Anything that changes the price gets a written change order with a number on it, signed before the work happens — never discovered on the final invoice.

    Your part

    Keep pets and kids out of the work zone, and raise anything that bothers you the same week it happens.

  6. 061–2 weeks

    Walkthrough

    Tim walks the finished project with you and writes down every item you point at, however small. Those get fixed before the final payment, not after it. You get manufacturer documentation on everything installed and care instructions for the finishes.

    Your part

    Be picky at the walkthrough. That's exactly what it's for.

In the contract, not just on the website

What you can hold us to.

A fixed-scope price, not an estimate that moves

The proposal is a number, not a range that creeps. The only thing that changes it is a change order you signed first.

You deal with the owner

Tim quotes your project, writes the proposal, schedules the trades, and walks the finished job with you. You're not handed to a project manager you've never met, and you're not calling a dispatch line.

Specialists do the trade work

Tile is set by tile setters and wiring is done by electricians. We hire crews who do one thing for a living instead of asking one team to be good at nine things.

Your house gets protected

Dust containment, floor protection, and a clean site at the end of every day. You live here; we're guests.

Nobody chases you

You get the proposal, and then you get left alone to think about it. There's no follow-up sequence and no discount that expires tonight.

Permits pulled, inspections scheduled

We pull the permits and schedule the inspections, and licensed plumbers and electricians do the plumbing and the electrical. Your proposal names who handles each piece before you sign it.

See what we build

Money, scope, and who's in your house.

What does the consultation cost?
Nothing, and neither does the written proposal that comes after it. We don't charge a design fee to quote a project and we don't ask for a deposit to hold a price.
How do payments work?
A deposit at signing, then progress payments tied to milestones the contract names — not to dates on a calendar. The final payment comes after the walkthrough and after every punch-list item is closed out. We never ask for the bulk of the money up front.
What happens if the price changes?
It doesn't, unless you change the scope or we open a wall and find something nobody could have seen. Either way you get a written change order with a price on it, and the work doesn't happen until you've signed it. Nothing shows up as a surprise on the final invoice.
What are allowances?
A dollar figure in the proposal for a selection you haven't made yet — tile, fixtures, lighting. You see the number, you shop to it, and if you come in under it you keep the difference. We set allowances at a realistic figure rather than a lowball one that makes the proposal look cheaper than it is.
Who's actually in my house?
Tim and the trades he's worked with for years. Plumbing and electrical go to licensed subcontractors working under our permit, and they're the same people on every job. Nobody gets handed to whoever was available that week.
What's the smallest project you'll take?
Around $15,000. Below that, mobilizing a crew, pulling a permit, and managing a schedule costs more than the work is worth, and you'd be paying for overhead instead of results.
What happens if something isn't right after you've finished?
You call Tim and he comes back. Manufacturer warranties on everything installed pass through to you, and you get that documentation at the walkthrough. We don't publish a workmanship warranty term yet, and we're not going to print one here before it's written into the contract — ask, and you'll get a straight answer about what's covered on your job.

Free consultation

Step one takes fifteen minutes.

Tell us what you want to change and roughly what you're hoping to spend. You'll know on that first call whether we're the right company for it.